Parent Portal securely shares student information
Parent Portal is a secure online platform to share information between parents and carers and their student’s teachers. It’s available via a web browser and a mobile app.
Parent Portal has been rolled out across all ACT public schools and allows parents to:
- notify the school when their child is sick or to explain an absence
- book parent-teacher interviews
- receive academic reports
- receive the school newsletter
- receive messages from their child’s teachers
- make payments
- access the school calendar and their child’s student timetable
- update their contact details.
One of the many benefits of the Parent Portal is that it is used by all ACT public schools from preschool through to year 12, so there will be no need to use a different system as children change schools during their public-school journey.
If you have children attending other public schools, you don’t need to sign up to the system twice.
Parent Portal is linked to the Student Administration System (SAS) used by the ACT Education Directorate for administering student data at ACT public schools.
How to register for Parent Portal
Three steps to register for Parent Portal
- Wait until your school advises you that they are ready to accept registrations. They will do this via their school newsletter and/or a letter.
- Sign up for an ACT Digital Account if you do not already have one. This is an important step in securely verifying the identity of parents and carers. It will not be possible to set up an account without undertaking this step. Detailed instructions including identification documents required to verify your account are listed below in the Frequently Asked Questions.
- You will be sent an access key (code) and a Parent Portal registration link specific to your child’s school via email to enable you to link your ACT Digital Account to your child’s records.
Sentral for Parents app
The Sentral for Parents app is the mobile app version of Parent Portal. You can access Parent Portal through the Sentral for Parents app, or using a web browser on your computer, mobile phone or tablet.
You can download the Sentral for Parents app for free from the App Store or Google Play Store.
Frequent Asked Questions
The ACT Digital Account offers community members secure identity verification to access ACT Government digital services using a single account. Digital Account users only need to provide their identification documents once to access an ever-increasing range of ACT Government digital services. Using the Digital Account to access Parent Portal, you can be sure your identity information is secure and safe.
To access the portal, you will need to create or have access to an ACT Government Digital Account. The mobile number, first and last names for your Digital Account must be an exact match for those the school uses to contact you. If you already have a Digital Account in which any of these are different from what’s on the school’s records, you can:
- contact the school to have your mobile number in the school records changed, so you can use your existing Digital Account (recommended), or
- make a new Digital Account just for use with Parent Portal.
You can sign up now and complete the Identity Verification process at any time to get ready for your school’s launch if you have not already done so.
To complete Identity Verification with your Digital Account, you must provide the details of one primary AND one secondary Australian identity document (e.g. Drivers Licence number, Medicare Number). These identity document details will be verified against your account name and Date of Birth, using the Australian Government Document Verification Service (DVS).
Primary identification document
- Australian Birth Certificate
- Australian Citizenship Certificate
- Record of Australian Immigration Status (ImmiCard)
- Australian Visa
- Australian Driver Licence
- Australian Change of Name Certificate
- Australian Marriage Certificate
- Australian Passport (current or expired up to 2 years)
Secondary identification document
- Current Australian Medicare Card
- Australian Passport (if it is not used as the primary document)
- Centrelink Concession Card
- Australian Driver Licence (if it is not used as the primary document)
Both primary and secondary identity documents must be in the same name. Details of these identity documents will be verified, using the Australian Government Document Verification Service (DVS) to confirm your first name, last name and date of birth.
If any of the documents have a different name or an incorrect date of birth, you will need to contact the issuing authority for the document (e.g., Medicare, Australian Passport Office, etc) to have it reissued with corrected details.
No, signing up to the Parent Portal is not mandatory. There are many benefits to signing up and it will simplify your communications and administration processes with your child’s school. If you choose not to register, you will continue to receive these communications and requests via the existing channels.
If you choose not to register for the Parent Portal, you will continue to receive these communications and requests via the existing channels.
You are not able to use the Parent Portal to start conversations with your child’s teachers. You may receive messages from teachers about specific issues and you will be able to respond to them directly. If you need to speak with your child’s teacher, please contact them directly via phone or email.
You will receive an email notification to the email address linked to the Parent Portal when there is new information or a request to actioned in the Parent Portal.
No, you will only need one ACT Digital Account regardless of how many children you have attending ACT public schools. You will receive a separate access for each child at the school which will link their student information with your existing ACT Digital Account.